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SHIPPING POLICY

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SHIPPING POLICY

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Time Frame

We pack and ship all purchased items at our office in Farmers Branch, TX.

Ecommerce Items:

Please allow 72-hour turnaround time to process any item bought from our “Memorabilia” page. This does not include the average 3-5 standard shipping time length determined by our carrier by zip code. This can be located at usps.com.

Home Game Auction Items:

This process includes shipment back to our home office in Farmers Branch, TX. Please allow 2-3 weeks for processing, not including the time it takes the carrier to deliver the item. This is determined by our carrier (USPS or UPS) through their standard time length of shipment time determined by zip code.

Custom Items:

This process includes producing the frame, client contact, packaging and shipment of the item. Please allow 2-3 weeks for processing not including the time it takes the carrier to deliver the item. This is determined by our carrier (USPS or UPS) through their standard length of shipment time determined by zip code.

Shipping Rates/Estimated Shipping

Our shipping rates correlate with standard shipping rates determined by the shipping company/carrier (either USPS or UPS).

Restrictions

Our custom jersey framing packages up to 32×40 incur a $65 flat fee.

Any shipment containing a helmet (not including miniature helmets) and our 8×10 frames incurs a $25 flat fee.

Any shipment containing a 16×20 frames incurs a $45 flat fee.

We have no control over weather conditions or carrier errors in regard to the time it takes to ship your item.

For items shipped outside the continental US please call our office directly.

Damaged Goods

As CSD knows that damage can occur during shipping, we do not charge for any shipping fees related to items damaged by carrier error. Simply repackage and send the item back to our office and we will take care of all shipping charges, including charges to and from your residence. See our contact page for our office location.

Items Not Eligible For Return/Exchange

Only items bought through our memorabilia page are eligible for return or exchange.

We do not allow returns or exchanges for items bought at Home Game Auction events, which is explicitly stated in writing at these events.

Because custom items are just that– custom– we do not allow returns or exchanges on these items. We are always, however, willing to work with our customers. Call our office if you need any more information.[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/12″][/vc_column][/vc_row][vc_row type=”full_width_background” bg_image=”111″ bg_position=”center top” bg_repeat=”no-repeat” bg_color=”#e6e7e8″ scene_position=”center” text_color=”dark” text_align=”left” top_padding=”3%” bottom_padding=”3%” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1/1″][/vc_column][/vc_row]